Question 1

What payment methods do you accept?

Accepted Answer

We accept any major cryptocurrency — BTC, ETH, USDT, SOL, USDC and 30+ more — through our Heleket payment processor. No card or bank account required.

Question 2

Can I cancel anytime?

Accepted Answer

Yes. Subscriptions are month-to-month. You keep your plan until the end of the paid period, then it stops auto-renewing. No hidden fees, no contracts.

Question 3

What is the difference between Pro, Elite and Ultra?

Accepted Answer

Pro unlocks 4 live Volume Radar charts, 25 tracked tokens and 50 AI Coach messages per day. Elite adds tournaments, 10 charts, 50 tokens and Trader DNA. Ultra is for power users — 20 charts, 100 tokens, unlimited AI Coach, whale wallet tracking and API access.

Question 4

Is there a free plan?

Accepted Answer

Yes. The Free plan includes 2 live Volume Radar charts, 5 tracked tokens, basic alerts and 5 AI Coach messages per day. No credit card required to start.

Question 5

Will the Founder Edition pricing increase?

Accepted Answer

Yes. Founder Edition rates are locked in for early adopters. After the public launch, base prices will rise. If you subscribe now you keep your current rate as long as your subscription stays active.

Question 6

Do you offer refunds?

Accepted Answer

Crypto payments are non-refundable due to the nature of blockchain transactions. However, if there is a technical issue or billing error, contact support@arxionlabs.com and we will investigate.

Question 7

Can I upgrade or downgrade later?

Accepted Answer

You can upgrade at any time — the new plan activates immediately and unused credit from your current plan is prorated. Downgrades take effect at the end of the current billing cycle.