9. Subscriptions, Pricing & Refunds

Subscription tiers (Free, Pro, Elite, Ultra) and any time-limited Founder pricing are listed on the /pricing page. Subscriptions auto-renew at the end of each billing cycle unless cancelled. Payments are processed by third parties: Heleket (crypto payments on the web), Telegram Stars (in-bot), and CryptoBot (TON in-bot). Due to the irreversible nature of cryptocurrency and Stars transactions, all sales are FINAL and NON-REFUNDABLE. You may cancel at any time via the dashboard or by contacting [email protected]; cancellation takes effect at the end of the current billing period and you retain access until then. No partial refunds are issued for unused portions of a billing cycle. If you believe a charge was made in error (duplicate payment, unauthorized access), contact [email protected] within 7 days of the charge with the transaction ID; we will investigate in good faith but make no guarantee of refund. Founder-tier pricing is permanent for the lifetime of the original subscriber as long as the subscription remains active without lapse.